About Us

Consultancy like never before with the best team here in Accra, Ghana

Welcome Note

“Turning a Stranger into a guest”

I take great pleasure in welcoming you to Geps Hospitality Limited where we strive to create a warm and friendly atmosphere which develops your team’s full potential as well as helps you integrate into the new trends in the industry.

Unlike other consultancies, Geps Hospitality is incorporated specifically to cater for the 21st-century guest needs through concise training of staff of the industry to enhance guest relations, retention, occupancy and revenue for Hoteliers.

On behalf of Team Geps, I look forward to meeting you soon.

 

____________________________

Frank Kafui Hodo
-CEO-

About Geps Hospitality LIMITED

All you need to know about Geps....

We are delighted to introduce you to Geps Hospitality Limited, a distinguished and forward-thinking leading provider of comprehensive hospitality solutions tailored to meet the ever-evolving needs of the industry. With a steadfast commitment to excellence and a passion for innovation, Geps Hospitality Limited stands as a trusted partner for hotels, resorts, restaurants, and hospitality establishments seeking to achieve operational excellence and elevate guest experiences to new heights.

At Geps Hospitality Limited, we take pride in our team of seasoned professionals and industry experts who bring a wealth of knowledge, experience, and creativity to every project. Our unwavering dedication to delivering exceptional services and meaningful results has established us as a leader in the hospitality consultancy space.

Our extensive range of services encompasses a holistic approach to hospitality management, including:

1. Strategic Hospitality Consulting: Our experienced consultants collaborate closely with clients to develop strategic plans, identify growth opportunities, and implement innovative solutions that drive business success and profitability.

2. Training and Development Programs: We offer customized training programs tailored to the unique needs of each client, focusing on enhancing the skills and competencies of hospitality staff to deliver unparalleled service and exceed guest expectations.

3. Quality Assurance Initiatives: Through rigorous quality assurance programs, including mystery shopping evaluations, guest feedback analysis, and performance benchmarking, we help our clients uphold the highest standards of service excellence and identify areas for improvement.

4. Operational Excellence Solutions: Our team works tirelessly to optimize operational processes, enhance efficiency, and maximize revenue potential, ensuring that our clients remain competitive and agile in a rapidly changing market.

With a deep understanding of the complexities and challenges inherent in the hospitality industry, Geps Hospitality Limited is dedicated to providing our clients with strategic guidance, innovative solutions, and unparalleled support to help them achieve their business objectives and drive sustainable growth.

We are enthusiastic about the opportunity to collaborate with you and explore how Geps Hospitality Limited can contribute to the success and prosperity of your organization. Please do not hesitate to reach out to us to schedule a consultation or to learn more about our services and how we can tailor them to meet your specific needs.

Thank you for considering Geps Hospitality Limited as your premier partner in hospitality excellence. We look forward to the possibility of forging a successful partnership and creating exceptional experiences for your guests that will set your establishment apart in the competitive hospitality landscape.

The Ghana hospitality industry is projected to grow year on year and the emerging property owners and hoteliers need experts like Geps to meet international standards of services. The passion, skills, knowledge, and training  of workers are paramount to the growth of the sector .

Geps Hospitality Limited (GHL) originally called Chriscath Group Limited is a registered limited liability company (LLC), under the Companies Acts, 1963, (Act 179) of the Republic of Ghana on 13th October 2015. We are registered with a prior aim of providing advisory services, Professional Training, Operations and Management in hospitality. Founded in 2014, we have been providing these services to Hotels, expanding Hotels and Individuals over the past 10 years.

Geps Change Managing Processes

Our Leadership Team for Change Management
Our Organization Engagement Process
Our Competitive Edge Development Process

What Clients Say

“Empowering excellence in hospitality through strategic guidance and immersive training. Our mission is to elevate the standards of service and guest experiences by providing tailored advisory solutions and comprehensive training programs. We are committed to equipping hospitality professionals with the skills, knowledge, and mindset necessary to thrive in a dynamic industry, ultimately fostering growth and success for our clients and partners.”

“To be the premier partner in shaping the future of hospitality through visionary advisory services and transformative training experiences. We envision a world where every interaction in the hospitality industry is characterized by warmth, professionalism, and excellence, driven by our commitment to innovation, integrity, and continuous improvement. Our vision is to inspire, educate, and empower hospitality professionals worldwide, setting new benchmarks for service quality and guest satisfaction.”

“Our values serve as the foundation of our commitment to excellence in hospitality advisory and training:

  1. Integrity: We uphold the highest ethical standards in all aspects of our work, fostering trust and transparency in every interaction.
  2. Excellence: We strive for excellence in everything we do, constantly seeking ways to innovate, improve, and exceed expectations.
  3. Collaboration: We believe in the power of collaboration and teamwork, leveraging diverse perspectives and expertise to deliver exceptional results.
  4. Empowerment: We empower hospitality professionals to reach their full potential through personalized guidance, tailored solutions, and immersive training experiences.
  5. Passion: We are passionate about hospitality and dedicated to igniting that same passion in others, inspiring a culture of enthusiasm, dedication, and commitment to service excellence.
  6. Adaptability: We embrace change and thrive in dynamic environments, continuously evolving to meet the evolving needs of the hospitality industry.
  7. Impact: We are committed to making a positive impact on the hospitality industry and the communities we serve, contributing to sustainable growth, social responsibility, and inclusive practices.

These values guide our actions, decisions, and relationships, driving us to uphold the highest standards of professionalism and integrity in all our endeavors.”

Our trusted system is built on a foundation of expertise, reliability, and integrity. We meticulously analyze industry trends, best practices, and emerging technologies to provide our clients with strategic insights and innovative solutions tailored to their unique needs. Through transparent communication, collaborative partnerships, and a commitment to excellence, we ensure that every interaction with our advisory and training services is characterized by professionalism, integrity, and tangible value. Our trusted system is designed to empower hospitality professionals to navigate challenges, seize opportunities, and achieve sustainable success in an ever-evolving industry landscape.”

Choose Geps Hospitality for unparalleled expertise, personalized solutions, and a commitment to excellence that empowers your team to elevate service standards and exceed guest expectations.

Ask Geps to Transform your revenue and Operational challenges which

Costs less than you think!

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Our Expert Team

Together We Achieve More! This expert team at Geps Hospitality collaborates seamlessly to provide comprehensive solutions tailored to meet the unique needs of each client, driving success and innovation in the hospitality industry.

Irene Atubiga

Irene Atubiga

Guest Relations Trainer

Effective relation management is an essential component of any hospitality endeavour. It is extremely important to identify the right way to relate and talk to new and repeat guests about your hotel services, at the first contact between you.

This is what Irene believes in as she takes your front-facing team through this vital points with over 15yrs from Banking and Hospitality.

D.K. Agyapong

D. K. Agyapong

F&B Management Trainer

Dominic has not only command over the space he manages but has seen it all from scratch to where is currently.

His success in the food and beverage is not just about the service, food and drinks on offer but also about the dining and kitchen management, pricing, sales, and marketing strategies, careful analysis of revenue streams, and cost management. We are ready for you…

Team Leaders

Ethan Senam

Team Lead 1

This is what Geps believes in as she takes your front-facing team through this vital points with over 15yrs from Banking and Hospitality.

Beatrice N.

Team Lead 2

This is what Geps believes in as she takes your front-facing team through this vital points with over 15yrs from Banking and Hospitality.

Yahaya G.

Team Lead 3

This is what Geps believes in as she takes your front-facing team through this vital points with over 15yrs from Banking and Hospitality.

The Support Team

R. Galley

IT Specialist

Network Administrator | Network Technician | CCNA | Microsoft Azure

W. Del-King

Field Engineer

Experience in power quality assessment, distribution system reliability

Phoebe Fafafi

Room Divisions

Experience in power quality assessment, distribution system reliability

Gaius W.

PMS Programmer | Trainer

Experience in power quality assessment, distribution system reliability